Eaton’s award-winning Intelligent Power Manager (IPM) software can now be self- or professionally-installed and configured by Eaton® factory-trained and certified field technicians.

Eaton’s new IPM turnkey installation service helps you address numerous challenges when installing software, such as the multitude of virtual appliance configurations available and understanding your power management device options for optimizing business continuity. In addition, the IPM installation service includes network card configuration with UPSs and other power management solutions in your data center.

Eaton’s IPM installation service is available as a one- (up to 20 devices) or two-day onsite (up to 50 devices) service. In addition, a certified Eaton technician will coordinate and deliver the required configuration and ensure IPM is properly installed, tested and deployed. The technician will also provide consultation services around best practices and optimal software  configurations related to VMware, Citrix, and Microsoft virtualization platforms. This new installation service not only helps you save time, but also provides peace of mind from knowing Eaton has properly installed IPM with your equipment based on your specific requirements.


Depending upon your application and its requirements, there are four basic ways to manage and communicate with your UPS:

  • Single UPS: Network card
    You can usually monitor a single UPS through an optional network card. Our network cards are essentially their own servers, so they record event history, send email and text message alerts, and provide remote access to real-time status. Using a network card is usually the best way to manage one UPS.
  • Shutdown: Network card and Intelligent Power Protector (IPP)
    If your UPS is protecting servers, you can use our software to schedule safe shutdowns and prevent data loss in the event of a prolonged power outage. For an Eaton UPS with a network card, IPP is the Eaton shutdown agent. IPP communicates directly with the network card (or over USB and serial if needed) to register itself and receive alerts to initiate soft shutdown of your IT systems.
  • Multiple UPS installations: Network cards and Intelligent Power Manager (IPM)
    For multiple UPSs spread out across a network closet, campus or enterprise, IPM software is designed to aggregate and manage your power devices (both UPSs and network-enabled ePDU products).
  • Virtualization: Network card and IPM
    IPM is the industry leader integrating power with virtualization platforms. The IPM shutdown agent management enables safe shutdown of virtualized servers—even servers in clusters running vCenter or XenCenter. Live migrations can be triggered to transparently move virtual machines to an available server on the network, for data integrity and zero downtime.